GENERAL CONDITIONS FOR ONLINE GOOD ORDERS
These terms regulate all uses of www.santiburgas.com. They will be valid for all your future transactions with AntCorps, S.L. and visits to www.santiburgas.com. These conditions regulate sales of perfumes through www.santiburgas.com and this website is destined exclusively to private individuals. The Sales Conditions mentioned hereafter concern only www.santiburgas.com and are not related to any other conditions, neither for those which are applied in stores. AntCorps, S.L. reserves the right to revise these terms and conditions. The date of the latest update is found at the end of the Terms and Conditions. Users are responsible for keeping themselves updated with such changes.
C. Sant Agustí, 24
17257 - Torroella de Montgrí (Girona)
Copyright notice: SANTI BURGAS and LÔANT COLLECTION are registered brands.
Any reproduction or use of parts of the text and / or images of www.santiburgas.com will only be permitted by the express written permission of the owner.
PAYMENT & PRICES
We accept payments by VISA, MasterCard, Discover, American Express, Tarjeta Aurora and PayPal.
Prices are all indicated in euros, including the Spanish Value Added Tax of 21%.
The products remain property of SANTI BURGAS until the payment is completed.
SANTI BURGAS reserves the right to modify the prices of the products offered on the www.santiburgas.com website at any time without prior notice. You will be charged the prices displayed on the www.santiburgas.com website at the time you order has been submitted.
Certain products, which are available in limited quantities, may not be available at the time of the order. Usually this is automatically informed by the purchasing system. If this happens, we advise our customers to contact directly our customer service at [email protected] and you will be informed about availability within the next 48 hours (festivities excluded).
Errors or modifications may, exceptionally, occur, notably in the event of a given product being ordered simultaneously by several customers. SANTI BURGAS does not held any responsibility for this reason in any way, but means will be provided in order to solve this inconvenient as soon as possible.
In the event of unavailability of the product(s) selected, the customer may either choose another article in the range or cancel his/her order. If the customer chooses to cancel the order, he/she will be reimbursed, in any case no later than 30 days after payment.
EXCHANGES AND RETURNS
If you should wish to return or exchange a product, first let us know by sending an email to [email protected] within 14 days following the delivery of your order. Wait for a confirmation email from us before shipping the product back to: C. SANT AGUSTÍ, 24 C.P. 17257 TORROELLA DE MONTGRÍ (GIRONA - SPAIN).
Please note that returns will only be accepted if the products are unused and labels and original packaging are fully intact. SANTI BURGAS cannot accept returns where labels have been removed. All returns must be accompanied by the original invoice.
Please note that the original shipping costs will not be refunded, neither will your expenses for returning the product to us. However, SANTI BURGAS will not charge additional shipping costs on exchanges. Refunds for returned goods will be made within 30 days from the date of returning the product, to the original purchaser’s credit card.
All exchanges are subject to availability. Faulty items will be exchanged to the same type of product, also subject to availability. Refunds for faulty items can be made within the 14-day period following delivery. Items cannot be exchanged or refunded at our stores.